Error Message: The Credit Card's Issuing Country Is Not Compatible With This Nintendo eShop
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Steps for when:
- A credit card charge was not accepted on the Nintendo eShop on Nintendo Switch 2 or Nintendo Switch.
- You receive the error message "This credit card cannot be used as its issuing country is not among those compatible with this Nintendo eShop."
Possible solutions
- Make sure your eShop country matches your credit card billing address.
- The country of the Nintendo eShop on your console will always match the country setting for your Nintendo Account.
- If you are receiving this message when your credit card and Nintendo eShop countries do not match, it means that your credit card can’t be used in the eShop for a different country.
- If a Nintendo eShop exists for your region, credit cards issued from your region will not work in a different region’s eShop. (For example, credit cards issued for the U.S. will only work in the Nintendo eShop for North America.)
- To make a purchase in the Nintendo eShop, you should use a credit card from the same region that your Nintendo Account is set to.
- Verify your credit card information.
- Make sure you are entering your credit card information correctly, including the zip/postal code.
- If any of the credit card information is entered incorrectly, the charge will not go through.
Situation not resolved
If the information above does not resolve the issue, please check with the bank or company that issued your credit card for more information about which country your credit card is intended for.
