Skip Navigation

Nintendo eShop Is Missing Functionality (Unable to Add Funds, Search for Content, Etc.)

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when:

  • The Nintendo eShop is missing the option to search for content, download demos, add funds, or redeem a Nintendo eShop card.
  • The Nintendo eShop is missing the ability to adjust specific Nintendo Account settings or options.

What to do

  • Verify that your Nintendo Account is set to the correct country.
  • Some software is only available to purchase in specific countries. If a specific game is not appearing in the Nintendo eShop, it is either not yet released or not available for purchase in your region.
  • Available features and content vary according to the country your Nintendo Account is set to. Verify that the feature you want to use is available for your country:
    • U.S./Canada/Mexico/Argentina/Brazil/Chile/Colombia/Peru: Full Nintendo eShop.
      • Can purchase games, add funds, redeem Nintendo eShop cards, redeem software download codes, re-download previously purchased titles, and adjust all profile settings.
    • All Other Countries in Latin America and the Caribbean: Nintendo eShop is not currently available.
    • Countries in Other Regions: Please check with your country’s distributor for the available features and content.

Was this helpful?