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Question Mark (?) Is Displayed on a User Profile After a User & Save Data Transfer

Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when:

  • After performing a User & Save Data Transfer on Nintendo Switch, the Mii character on a user profile cannot be edited, and a question mark (?) is displayed instead.
  • You receive one of the following error messages:
    • "No Miis could be found."
    • "Mii data that was used for the icon could not be found. Please choose other character or Mii."

Note: Nintendo characters and Mii characters can be set as user profile icons on Nintendo Switch.

Complete these steps

  1. Within the HOME Menu, select the user's page you wish to edit from the top left corner of the screen.
    System Settings highlighted on the HOME Menu Screen
  2. Select ProfilePerfilProfilPerfil, then Edit Icon, and then Character/MiiPersonaje/MiiPersonnage/MiiPersonagem/Mii.
  3. Scroll down to the bottom of the screen and select Mii, then select the Mii used prior to the User & Save Data Transfer.

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