Error Code: 9001-0026

What to do

1. Link your Nintendo Account to the console you wish to obtain the content on.
   • How to create and link a new Nintendo Account to Nintendo Switch 2 or Nintendo Switch
     1. Select System Settings on the HOME Menu.
     2. Scroll down to highlight UsersUsuariosUtilisateursUsuários, then select the appropriate user account to access the Profile Settings.
     3. Select Sign in to a Nintendo Account or Link Nintendo Account.
     4. Select Create a new account.
        • Optional: You have the option to select Send account-creation instructions via email to receive steps to link your Nintendo Account with a confirmation code. You can learn more about adding an account with a confirmation code or continue with these steps.
     5. Use a smart device to scan the QR code to visit the Nintendo Account website. If you do not have a smart device, the link is https://accounts.nintendo.com/.
     6. Create your Nintendo Account on the Nintendo Account website.
     7. Return to your Nintendo Switch console and Sign in to your Nintendo Account. You may need to press the B button to return to the sign-in page.
        • If you have forgotten your Nintendo Account sign-in information, you can recover or reset your sign-in information.
     8. Click OK on the confirmation message to return to the system settings.

     For more information, see How to Link a Nintendo Account to Nintendo Switch 2 or Nintendo Switch.

   • How to link an existing Nintendo Account to Nintendo Switch 2 or Nintendo Switch
     1. Select System Settings on the HOME Menu.
     2. Scroll down to highlight UsersUsuariosUtilisateursUsuários, then select the user you want to link to to access the Profile Settings.
     3. Select Sign in to a Nintendo Account or Link Nintendo Account.
     4. Sign in to your Nintendo Account.
        • If you've forgotten your Nintendo Account sign-in information, you can recover or reset your sign-in information.
     5. Select Link to link your Nintendo Account to the user account on the console.
        • Once the Nintendo Account is linked, it cannot be unlinked or changed for that user account.
     6. Click OK on the confirmation message to return to the system settings.

     For more information, including how to create and link a new Nintendo Account, see How to Link a Nintendo Account to Nintendo Switch 2 or Nintendo Switch.

2. Once your Nintendo Account is linked to the console, access Nintendo eShop at least one time.
   • Once this process is complete, you will be able to purchase games directly from Nintendo.com or continue redeeming your code or offer in Nintendo eShop.