Unable to Change Nintendo Account Country Due to Nintendo eShop Balance
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Steps for when you try to change your Nintendo Account country but receive the error message, “This Nintendo Account or an associated child account has a Nintendo eShop balance. Your country/region of residence cannot be changed until you use up your remaining funds.”
What to do
- Spend the remainder of your Nintendo eShop balance. Funds can be used in Nintendo eShop toward games, DLC, in-game content, or Nintendo Switch Online membership time.
- When your remaining balance is $0, change your Nintendo Account country setting through the Nintendo Account website. It is not possible to change your country while you have remaining funds.