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Unable to Change Nintendo Account Country Due to Nintendo eShop Balance

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when you try to change your Nintendo Account country but receive the error message, “This Nintendo Account or an associated child account has a Nintendo eShop balance. Your country/region of residence cannot be changed until you use up your remaining funds.”

What to do

  1. Spend the remainder of your Nintendo eShop balance. Funds can be used in Nintendo eShop toward games, DLC, in-game content, or Nintendo Switch Online membership time.
  2. When your remaining balance is $0, change your Nintendo Account country setting through the Nintendo Account website. It is not possible to change your country while you have remaining funds.

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