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Unable to Link an Existing Nintendo Network ID on Wii U

Wii U

The information in this article can help you when:

  • An existing Nintendo Network ID can't be moved or linked to a new Wii U.
  • You are unable to log in to a Nintendo Network ID on a different console.
  • You receive the error message: "This Nintendo Network ID cannot be registered because it has already been registered on another Wii U console."
  • You receive error code 102-2591.
Note
  • A Nintendo Network ID (NNID) can be created on a Wii U and then linked to a Nintendo 3DS family system, or vice versa.
    • In the United States and Canada, it is not possible to create a Nintendo Network ID for a child using a Wii U or Nintendo 3DS family system. Please contact Nintendo Customer Support by calling 1-800-255-3700 if you wish to create a Nintendo Network ID for your child.
  • Each Nintendo Network ID can be associated to one Wii U console and one Nintendo 3DS family system.
  • Once a Nintendo Network ID has been associated to a Wii U console, it can only be moved to a different console using the system transfer process.

What to do

  1. Verify that you are linking the Nintendo Network ID to your system correctly.
  2. Verify that you are entering your Nintendo Network ID correctly.
  3. Verify that you are entering your Nintendo Network account password correctly.
  4. If an error message appears that says the region settings do not match, you will need to correct the system's region settings and try again.
  5. Verify that the Nintendo Network ID is not already linked to a different Wii U. If it is, perform a system transfer from that console to move all Nintendo Network IDs from that console to this console.

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