Error Code: 2813-6838 (Nintendo eShop Card Not Working)
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help when you are unable to redeem a Nintendo eShop Card and receive the error code 2813-6838.
What to Do:
- Verify that you are entering the number from the Nintendo eShop Card correctly.
- If the error continues, this may indicate a delay in activating certain cards. Please wait 24 hours before trying again, and then check with the retailer where the card was purchased to ensure it has been activated correctly.
Situation not resolved
If the issue persists for more than 24 hours, please contact us for support.
