No Sound From One or Both System Speakers on Nintendo Switch

What to do

1. Install the latest system update.
   • How to update to the latest system version
     1. Select System Settings on the HOME Menu.
        
     2. Scroll down to the bottom of the System Settings menu and select System.
     3. Select System Update.
        
        • If an update is available, it will begin to download.

     For more info, see either How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.

2. With the system in handheld mode, unplug any headphones from it and disconnect any paired Bluetooth audio devices.
   • If the "Mute when Headphones are Disconnected" setting is turned on, the sound on the system speakers will be muted once headphones are disconnected. Unmute the system speakers by pressing one of the volume buttons.
     • How to turn off the Mute when Headphones are Disconnected setting
       1. Select System Settings.
       2. Select System, then Mute when Headphones are Disconnected.
3. Restart the system.
   • How to restart a Nintendo Switch console
     1. Press and hold the POWER Button for at least three seconds.
     2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
     3. Select Restart.
4. Start a game or application, then increase the volume on the system by pressing the volume buttons, or adjust the volume from the Quick Settings screen.
   • How to access Quick Settings on Nintendo Switch

     Press and hold the HOME Button for at least one second to access Quick Settings.

     

     For more information, please see How to Access/Change the Quick Settings.

   • Still no sound from one or both speakers

     Try a different game or application to see if the issue persists.