Issues With Confirmation Code (No Email, Code Not Working, Etc)
Steps for when you encounter any issues while trying to create and/or link a Nintendo Account with Nintendo Switch 2 or Nintendo Switch using the email and 5-digit confirmation code. (E-mail never arrived, expired URL, confirmation code is blank or not working.)
Note: This process is optional. You can also link your Nintendo Account by entering your Nintendo Account log-in information on your Nintendo Switch 2 or Nintendo Switch console.
Information
When creating a new Nintendo Account to link to a console, you will be given the option to use a 5-digit confirmation code to complete the process.
What to do
- If you are having issues with the e-mail or the confirmation code, you can use the standard steps for creating/linking a Nintendo Account to a new user account or existing user account.
- This method allows you to link your Nintendo Account using your Nintendo Account log-in information; the confirmation code is not required.
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How to create and link a new Nintendo Account to Nintendo Switch 2 or Nintendo Switch
- Select System Settings on the HOME Menu.
- Scroll down to highlight UsersUsuariosUtilisateursUsuários, then select the appropriate user account to access the Profile Settings.
- Select Sign in to a Nintendo Account or Link Nintendo Account.
- Select Create a new account.
- Optional: You have the option to select Send account-creation instructions via email to receive steps to link your Nintendo Account with a confirmation code. You can learn more about adding an account with a confirmation code or continue with these steps.
- Use a smart device to scan the QR code to visit the Nintendo Account website. If you do not have a smart device, the link is https://accounts.nintendo.com/.
- Create your Nintendo Account on the Nintendo Account website.
- Return to your Nintendo Switch console and Sign in to your Nintendo Account. You may need to press the B button to return to the sign-in page.
- If you have forgotten your Nintendo Account sign-in information, you can recover or reset your sign-in information.
- Click OK on the confirmation message to return to the system settings.
For more information, see How to Link a Nintendo Account to Nintendo Switch 2 or Nintendo Switch.
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How to link an existing Nintendo Account to Nintendo Switch 2 or Nintendo Switch
- Select System Settings on the HOME Menu.
- Scroll down to highlight UsersUsuariosUtilisateursUsuários, then select the user you want to link to to access the Profile Settings.
- Select Sign in to a Nintendo Account or Link Nintendo Account.
- Sign in to your Nintendo Account.
- If you've forgotten your Nintendo Account sign-in information, you can recover or reset your sign-in information.
- Select Link to link your Nintendo Account to the user account on the console.
- Once the Nintendo Account is linked, it cannot be unlinked or changed for that user account.
- Click OK on the confirmation message to return to the system settings.
For more information, including how to create and link a new Nintendo Account, see How to Link a Nintendo Account to Nintendo Switch 2 or Nintendo Switch.
