Error Code: 2011-0301

Restart the console by holding down the POWER Button for three seconds, then select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar followed by Restart.

• If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down, then power on the console again.

1. Check the error message screen and locate the system menu version.
2. Check what the latest system version is for your console.
   • Nintendo Switch 2 latest system menu version
   • Nintendo Switch latest system menu version

Verify that your console has the latest system update.

• How to update to the latest system version
  1. Select System Settings on the HOME Menu.
     
  2. Scroll down to the bottom of the System Settings menu and select System.
  3. Select System Update.
     
     • If an update is available, it will begin to download.

  For more info, see either How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.

• If the error code appears again after updating your system, power it off, then initialize the console without deleting save data.
  • How to initialize the Nintendo Switch 2 console without deleting save data

    Important: Save data, screenshots, and user information will not be deleted. However, any software saved on the microSD card will no longer be usable. Software can be redownloaded by the Nintendo Account that purchased it.

    1. Power off the system by holding down the POWER Button for three seconds, then select Power Options, and then Turn Off.
       • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
    2. Press and hold down the volume up (+) and volume down (-) buttons, press the POWER Button once to turn the system on.
    3. Keep holding down the volume buttons until the menu for Recovery Mode appears.
    4. Once in Recovery Mode, select Restore Settings (Keep User Data).
       • If a Parental Control PIN has been set for the system, you will be prompted to enter it to proceed.
    5. Read through the information, then select Next.
    6. Select Restore Settings (Keep User Data).

    For additional information, see How to Initialize Nintendo Switch 2 Without Deleting Save Data.

  • How to initialize the Nintendo Switch console without deleting save data

    Important: Save data, screenshots, and user information will not be deleted. However, any software saved on the microSD card will no longer be usable. Software can be redownloaded by the Nintendo Account that purchased it.

    1. Power off the system by holding down the POWER Button for three seconds, then select Power Options, and then Turn Off.
       • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
    2. With the console powered off, press and hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the system on.
       • Keep holding down the volume buttons until the menu for Maintenance Mode appears.
       
    3. Once in Maintenance Mode, select Initialize Console Without Deleting Save Data.
       • If a Parental Control PIN has been set for the system, you will be prompted to enter it to proceed.
    4. Read through the information, then select Next and Initialize Console Without Deleting Save Data.

    For additional information, see How to Initialize Nintendo Switch Without Deleting Save Data.

Power off the system and initialize the console without deleting save data.

• How to initialize the Nintendo Switch 2 console without deleting save data

  Important: Save data, screenshots, and user information will not be deleted. However, any software saved on the microSD card will no longer be usable. Software can be redownloaded by the Nintendo Account that purchased it.

  1. Power off the system by holding down the POWER Button for three seconds, then select Power Options, and then Turn Off.
     • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
  2. Press and hold down the volume up (+) and volume down (-) buttons, press the POWER Button once to turn the system on.
  3. Keep holding down the volume buttons until the menu for Recovery Mode appears.
  4. Once in Recovery Mode, select Restore Settings (Keep User Data).
     • If a Parental Control PIN has been set for the system, you will be prompted to enter it to proceed.
  5. Read through the information, then select Next.
  6. Select Restore Settings (Keep User Data).

  For additional information, see How to Initialize Nintendo Switch 2 Without Deleting Save Data.

• How to initialize the Nintendo Switch console without deleting save data

  Important: Save data, screenshots, and user information will not be deleted. However, any software saved on the microSD card will no longer be usable. Software can be redownloaded by the Nintendo Account that purchased it.

  1. Power off the system by holding down the POWER Button for three seconds, then select Power Options, and then Turn Off.
     • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
  2. With the console powered off, press and hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the system on.
     • Keep holding down the volume buttons until the menu for Maintenance Mode appears.
     
  3. Once in Maintenance Mode, select Initialize Console Without Deleting Save Data.
     • If a Parental Control PIN has been set for the system, you will be prompted to enter it to proceed.
  4. Read through the information, then select Next and Initialize Console Without Deleting Save Data.

  For additional information, see How to Initialize Nintendo Switch Without Deleting Save Data.

Power off the console and update the system in Recovery Mode on Nintendo Switch 2 or Maintenance Mode on Nintendo Switch.

• How to update Nintendo Switch 2 in Recovery Mode
  1. Press and hold the POWER Button for at least three seconds.
  2. Select Power Options.
  3. Select Power Off.
     • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
  4. With the console powered off, hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the console on.
     • Be sure to keep the volume buttons pressed down until the Recovery Mode menu is displayed.
  5. Once in Recovery Mode, select Update System and follow the prompts to complete this process.
• How to update Nintendo Switch in Maintenance Mode
  1. Check that the console is powered off.
     • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
  2. With the console powered off, hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the console on.
     • Be sure to keep the volume buttons pressed down until the Maintenance Mode menu is displayed.
  3. Once in Maintenance Mode, select Update System and follow the prompts to complete this process.

  For more information, please see How to Update Nintendo Switch in Maintenance Mode.

If this information resolved your issue, then you’re all set! Be sure to check out Nintendo.com for all the latest news and information about Nintendo’s products.

If the error code persists, the console will need to be sent in for service.

For your convenience, Nintendo provides a quick and easy-to-use online service request process.

If the error code persists, the console will need to be sent in for service.

For your convenience, Nintendo provides a quick and easy-to-use online service request process.

Continue using your console and monitor the situation.

1. Power off the system and initialize the console without deleting save data.
   • How to initialize the Nintendo Switch 2 console without deleting save data

     Important: Save data, screenshots, and user information will not be deleted. However, any software saved on the microSD card will no longer be usable. Software can be redownloaded by the Nintendo Account that purchased it.

     1. Power off the system by holding down the POWER Button for three seconds, then select Power Options, and then Turn Off.
        • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
     2. Press and hold down the volume up (+) and volume down (-) buttons, press the POWER Button once to turn the system on.
     3. Keep holding down the volume buttons until the menu for Recovery Mode appears.
     4. Once in Recovery Mode, select Restore Settings (Keep User Data).
        • If a Parental Control PIN has been set for the system, you will be prompted to enter it to proceed.
     5. Read through the information, then select Next.
     6. Select Restore Settings (Keep User Data).

     For additional information, see How to Initialize Nintendo Switch 2 Without Deleting Save Data.

   • How to initialize the Nintendo Switch console without deleting save data

     Important: Save data, screenshots, and user information will not be deleted. However, any software saved on the microSD card will no longer be usable. Software can be redownloaded by the Nintendo Account that purchased it.

     1. Power off the system by holding down the POWER Button for three seconds, then select Power Options, and then Turn Off.
        • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
     2. With the console powered off, press and hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the system on.
        • Keep holding down the volume buttons until the menu for Maintenance Mode appears.
        
     3. Once in Maintenance Mode, select Initialize Console Without Deleting Save Data.
        • If a Parental Control PIN has been set for the system, you will be prompted to enter it to proceed.
     4. Read through the information, then select Next and Initialize Console Without Deleting Save Data.

     For additional information, see How to Initialize Nintendo Switch Without Deleting Save Data.

2. If the error no longer occurs, continue using the console and monitor the situation.

Continue using your console and monitor the situation.

If this information resolved your issue, then you’re all set! Be sure to check out Nintendo.com for all the latest news and information about Nintendo’s products.

If the error code persists, the console will need to be sent in for service.

For your convenience, Nintendo provides a quick and easy-to-use online service request process.