Skip Navigation

Error Code: 2110-2900 through 2110-2999

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps to troubleshoot error codes between 2110-2900 and 2110-2999.

Note
  • Error codes in this range generally indicate an error occurred when the console attempted to obtain an IP address from the network.
  • These errors may occur if the router's DHCP server has been disabled, or if the router is not responding correctly.

Before you start

You will need:

  • Your Nintendo Switch 2 or Nintendo Switch console
  • An Internet connection

Possible solutions

How is your console connected to the Internet?

  • Wireless Connection
    • Power cycle your home network.
      • How to power cycle your home network
        1. Unplug the power cable from both the modem and wireless router (if separate from the modem).
        2. If the modem's lights remain on, this may indicate you have a back-up battery installed. You will need to remove this battery to power cycle the modem.
        3. After 30 seconds, plug the power cable back into your modem and wait for the lights to remain steady.
        4. Plug the power cable back into the router and wait for the router lights to remain steady.

        For more information, see How to Power Cycle a Home Network.

    • Manually assign a network IP address to the console.
      • How to manually enter IP address settings on Nintendo Switch 2
        On a PC or smart device
        1. Using a device on your network (PC, laptop, smart device, etc.), locate the following network information:
          • IP Address
          • Subnet Mask
          • Gateway
        On the Nintendo Switch 2 console
        1. From the Advanced Settings page of your network connection's settings, select IP Address Settings.
        2. Select ManualIP Address shown in Network in the System Settings on Nintendo Switch 2.
        3. Select IP Address and then hold down the B Button to delete the existing IP address (it defaults to zeroes).
        4. Enter the IP address you found on the network device, but add 20 to the last section of digits, and then select OK.
          • As an example, if your computer's IP address displays as 192.168.2.5, enter 192.168.2.25 on the Nintendo Switch 2.
            Important: Every device on a network must have a different, unique IP address.
        5. Select Subnet Mask, and then press the B Button to delete the existing subnet mask.
        6. Enter in the subnet mask as it appears in your network settings, and then select OK.
          • For most networks, the subnet mask is 255.255.255.000.
        7. Select Gateway, and then press the B Button to delete the existing gateway.
        8. Enter in the default gateway as it appears in your network settings, and then select OK.

        For more information, see How to Manually Enter IP Address Settings on Nintendo Switch 2 and Nintendo Switch.

      • How to manually enter IP address settings on Nintendo Switch
        On a PC or smart device
        1. Using a device on your network (PC, laptop, smart device, etc.), locate the following network information:
          • IP Address
          • Subnet Mask
          • Gateway
        On the Nintendo Switch console
        1. From the Advanced Settings page of your network connection's settings, select IP Address Settings.
        2. Select Manual.
          The IP Address option selected from the Network Settings screen on Nintendo Switch
        3. Select IP Address and then hold down the B Button to delete the existing IP address (it defaults to zeros).
        4. Enter the IP address you found on the network device, but add 20 to the last section of digits, and then select OK.
          • As an example, if your computer's IP address displays as 192.168.2.5, enter 192.168.2.25 on the Nintendo Switch.
            Important: Every device on a network must have a different, unique IP address.
        5. Select Subnet Mask, and then press the B Button to delete the existing subnet mask.
        6. Enter in the subnet mask as it appears in your network settings, and then select OK.
          • For most networks, the subnet mask is 255.255.255.000.
        7. Select Gateway, and then press the B Button to delete the existing gateway.
        8. Enter in the default gateway as it appears in your network settings, and then select OK.

        For more information, see How to Manually Enter IP Address Settings on Nintendo Switch.

    • Move the console within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting.
      • If you haven't already, it may be helpful to remove the console from the dock while troubleshooting, and then return the console when troubleshooting is complete.
    • Try to reduce wireless interference and increase your network signal strength.
      • How to reduce wireless interference
        • Move the router to a central location within your home and as close to your system as possible. If your router is on the floor, moving it to a higher location can improve the signal strength.
        • Move any metal objects or electronic devices away from your Nintendo Switch console and wireless router. This includes filing cabinets, speakers, power strips, glass, or cordless phones that may interfere with wireless signals.
        • Connect to a different wireless band if your router supports both the 2.4Ghz and 5Ghz frequency bands and a Bluetooth audio device is connected to your Nintendo Switch system.
        • Disconnect any Bluetooth audio device and pair a different device or use wired audio.

        For more details, read Wireless Interference and Signal Strength Troubleshooting.

  • Wired Connection
    Important
    • A USB LAN Adapter is required to set up a Wired Internet connection when using a Nintendo Switch dock without a LAN port.
    • A USB LAN Adapter can be connected to Nintendo Switch Lite using a licensed accessory, such as the Dual USB PlayStand for Nintendo Switch Lite from HORI.
    • Power cycle your home network.
      • How to power cycle your home network
        1. Unplug the power cable from both the modem and wireless router (if separate from the modem).
        2. If the modem's lights remain on, this may indicate you have a back-up battery installed. You will need to remove this battery to power cycle the modem.
        3. After 30 seconds, plug the power cable back into your modem and wait for the lights to remain steady.
        4. Plug the power cable back into the router and wait for the router lights to remain steady.

        For more information, see How to Power Cycle a Home Network.

    • Manually assign a network IP address to the console.
      • How to manually enter IP address settings on Nintendo Switch 2
        On a PC or smart device
        1. Using a device on your network (PC, laptop, smart device, etc.), locate the following network information:
          • IP Address
          • Subnet Mask
          • Gateway
        On the Nintendo Switch 2 console
        1. From the Advanced Settings page of your network connection's settings, select IP Address Settings.
        2. Select ManualIP Address shown in Network in the System Settings on Nintendo Switch 2.
        3. Select IP Address and then hold down the B Button to delete the existing IP address (it defaults to zeroes).
        4. Enter the IP address you found on the network device, but add 20 to the last section of digits, and then select OK.
          • As an example, if your computer's IP address displays as 192.168.2.5, enter 192.168.2.25 on the Nintendo Switch 2.
            Important: Every device on a network must have a different, unique IP address.
        5. Select Subnet Mask, and then press the B Button to delete the existing subnet mask.
        6. Enter in the subnet mask as it appears in your network settings, and then select OK.
          • For most networks, the subnet mask is 255.255.255.000.
        7. Select Gateway, and then press the B Button to delete the existing gateway.
        8. Enter in the default gateway as it appears in your network settings, and then select OK.

        For more information, see How to Manually Enter IP Address Settings on Nintendo Switch 2 and Nintendo Switch.

      • How to manually enter IP address settings on Nintendo Switch
        On a PC or smart device
        1. Using a device on your network (PC, laptop, smart device, etc.), locate the following network information:
          • IP Address
          • Subnet Mask
          • Gateway
        On the Nintendo Switch console
        1. From the Advanced Settings page of your network connection's settings, select IP Address Settings.
        2. Select Manual.
          The IP Address option selected from the Network Settings screen on Nintendo Switch
        3. Select IP Address and then hold down the B Button to delete the existing IP address (it defaults to zeros).
        4. Enter the IP address you found on the network device, but add 20 to the last section of digits, and then select OK.
          • As an example, if your computer's IP address displays as 192.168.2.5, enter 192.168.2.25 on the Nintendo Switch.
            Important: Every device on a network must have a different, unique IP address.
        5. Select Subnet Mask, and then press the B Button to delete the existing subnet mask.
        6. Enter in the subnet mask as it appears in your network settings, and then select OK.
          • For most networks, the subnet mask is 255.255.255.000.
        7. Select Gateway, and then press the B Button to delete the existing gateway.
        8. Enter in the default gateway as it appears in your network settings, and then select OK.

        For more information, see How to Manually Enter IP Address Settings on Nintendo Switch.

Situation not resolved

If you would like to continue troubleshooting potential issues related to the wireless router, contact the router's manufacturer for assistance with performing the following steps:

  • Updating the wireless router's firmware
  • Resetting the router back to its factory default settings

Was this helpful?