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Error Message: Not Eligible OR Age Does Not Meet Requirements for a Nintendo Account

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when:

  • You're not eligible to create an account.
  • Your age does not meet the requirements to create an account.
  • An account cannot be created based on the information provided.

What to do

This means that your date of birth indicates that you must provide verifiable parental consent to create a Nintendo Account per the Nintendo Account User Agreement.

  • Children required to provide verifiable parental consent can have their own Nintendo Account if they are first added to a parent/guardian’s Nintendo Account.
  • Please note that even if you are not eligible to create a Nintendo Account, you can continue using your Nintendo Network ID if you have one.

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