How to Delete a Nintendo Account

Complete these steps

• Delete a standard Nintendo Account
  1. Visit the Nintendo Account deactivation and deletion page.
     • If prompted, sign in to your Nintendo Account.
     • If you are already signed in to a Nintendo Account when accessing the page, make sure your Nintendo Account is the one that appears in the upper-right corner of the page. If you are not signed in to your account, select the user icon and sign out, then sign in to your Nintendo Account.
  2. Read through the onscreen information about Nintendo Account deletion.
  3. Once you have read the information, click Deactivate and Delete.
  4. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
     • Password entry

       If prompted to enter your password, enter it then select OK.

     • Passkey re-authentication

       If you have enabled passkey authentication, you can confirm your identity by signing in using your passkey.

     • Email address verification

       If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Submit.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  5. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays, and click Authenticate.
     • No access to Google Authenticator

       If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received and saved in a safe place when setting up the 2-step verification.

     • No access to backup codes

       If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter backup code" screen . An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Verify.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  6. Click Confirm Account Deletion to delete the Nintendo Account.
     • The account can be reactivated within the next 30 days, after which the account will be permanently deleted. We cannot guarantee that all data will be restored to reactivated accounts.
• Delete a Nintendo Account for a child
  1. Sign in to the parent/guardian's Nintendo Account and click Family group.
     • Nintendo Accounts for children can only be deleted through the parent/guardian’s Nintendo Account.
  2. Click the child’s account that you want to delete.
  3. Scroll to the bottom of the page and click Delete child account.
  4. Read through the onscreen information regarding Nintendo Account deletion.
  5. Once you have read the information, click Deactivate and Delete.
  6. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
     • Password entry

       If prompted to enter your password, enter it then select OK.

     • Passkey re-authentication

       If you have enabled passkey authentication, you can confirm your identity by signing in using your passkey.

     • Email address verification

       If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Submit.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  7. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays, and click Authenticate.
     • No access to Google Authenticator

       If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received and saved in a safe place when setting up the 2-step verification.

     • No access to backup codes

       If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter backup code" screen . An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Verify.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  8. Click Confirm Account Deletion to delete the Nintendo Account.
     • The account can be reactivated within the next 30 days, after which the account will be permanently deleted. We cannot guarantee that all data will be restored to reactivated accounts.