Nintendo 3DS: Power & Charging
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- Check Service Request Status
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
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- Warranty and Service Information
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All Articles
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Leaving Nintendo 3DS Family Systems or the Wii U GamePad on the Charging Cradle
The system can be left on the charging cradle while not in use to ensure that the system is fully charged. If you put the system on its charging cradle or plug in the AC Adapter directly to charge... KA ID: 401 -
How to Charge a Nintendo 3DS Family System Battery
In this article, you'll learn how to charge a Nintendo 3DS family system battery. Complete these steps Are you using the charging cradle or just the AC adapter? Charging Cradle AC Adapter Insert the AC adapter plug into the AC adapter connector on the back of the charging... KA ID: 609 -
Will the AC Adapter Work in Foreign Countries?
The AC Adapter for Nintendo 3DS family systems sold in North America (model WAP-002) is rated to accept 110 volts at 60 cycles only. Parts of our own region (South America) and most overseas... KA ID: 400 -
Can I Use the Nintendo 3DS While It Is Charging?
Yes. Your system can be played while it is charging. KA ID: 275 -
Opening or Closing the System Powers the System Off
The information in this article can help you if the system powers off when the upper screen reaches a specific angle. What to do To resolve this issue, the system will need to be serviced. The following systems are available for service from Nintendo: New Nintendo 2DS XL - Serial numbers begin with "NW" For your... KA ID: 639 -
Nintendo 3DS Family System Powers Off During Play
The article in this information can help you when: Power shuts off during play, even when the Power LED shows a charge (Blue Light). Power shuts off during play, and the Power LED never turned red. What to do To resolve this issue, the system and AC adapter will need to be serviced. The following systems are available for service from Nintendo: New Nintendo 2DS XL - Serial numbers begin with... KA ID: 442 -
System Powers Off When Set Down or Bumped
The information in this article can help you when the system powers off when it is set down or bumped. What to do To resolve this issue, the system, charging cradle, and AC adapter will need to be serviced. The following systems are available for service from Nintendo: New Nintendo 2DS XL - Serial... KA ID: 624 -
Charge Light Won't Turn Off
The information in this article can help you when: The system charge light doesn't turn off after a full charge cycle. The system charge light won't go out. What to do General system stability can be improved by applying the current System Update. Try applying this System Update and see if the issue improves. Situation not resolved Please contact us for... KA ID: 443 -
Power Issues, Including Damaged Systems and Accessories (Physical Damage)
Some Nintendo 3DS/Nintendo 3DS XL bundles don't come with a charging cradle; however, one can be purchased separately. Nintendo 2DS systems don't come with a charging cradle. What is damaged? AC... KA ID: 428 -
How to Install or Change the Batteries in a Circle Pad Pro
In this article, you'll learn how to install a battery into the Nintendo 3DS Circle Pad Pro Note: The Circle Pad Pro uses a single AAA battery. Complete these steps Remove the system from the Circle Pad Pro. Use a coin or flat head screwdriver to remove the screw. Remove the battery cover... KA ID: 98
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