Joy-Con repair
Please complete all fields below. A member of our support team will get back to you shortly.
Important
- As we continue to follow the preventive measures put in place related to the COVID-19 pandemic, in accordance with local guidelines, some of our repair centers are now able to gradually restart services. We are working as quickly and safely as possible to get you playing again and appreciate your understanding.
- Stay up to date with the latest information on the status of our repair centers and get answers to frequently asked questions at support.nintendo.com/repair.
- This form is for Joy-Con repair only. Please do not send in your Nintendo Switch console. Including your console will increase your repair time and possibly the cost.
- Due to battery shipping regulations, only four Joy-Con can be sent in with a single repair form. If you have five or more to repair, please contact us via phone at 1 (800) 255-3700.
- Each Joy-Con will be evaluated by our technicians for final warranty coverage.
- Please note that if your Joy-Con can’t be repaired, it may be replaced with a standard color Joy-Con (Gray, Neon Blue, or Neon Red).
