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  1. Link to a URL Wii Operations Manual (GameCube Compatibility)

    KA ID: 11984 Meta-Answer ID: 11983
  2. Service Request FAQ

    The information in this article can help when you have questions about your service request. General Service Request Questions How do I set up a service request? How long is my warranty in the US or Canada? Can I use the UPS Pick-Up program? Where can I view the Factory Service Terms &... KA ID: 47284 Meta-Answer ID: 39654
  3. Where Can I Find Refurbished, Older, & Used Nintendo Products?

    We have collected a list of sources you can use to help locate refurbished, older, and used Nintendo products. Nintendo Store We sell accessories, replacement parts, and a selection of Authentic... KA ID: 5099 Meta-Answer ID: 5098
  4. What Is the Difference between the Models of Wii Consoles?

    Three models of the Wii console have been released: Model Number RVL-001 Released in November 2006. Serial number prefix is "LU" or "LB." Model Number RVL-101: Released in October 2011. Serial number... KA ID: 2650 Meta-Answer ID: 2649
  5. How to Connect the Wii to a TV Using AV Cables

    In this article, you'll learn how to connect the Wii to the television using AV Cables. Note: The Wii console supports Dolby Pro Logic II for simulated surround sound. If you have a surround sound stereo and wish to use this feature, you'll need to configure the Wii console to use... KA ID: 2732 Meta-Answer ID: 2731
  6. Nintendo Product Recycling

    Take Back Program - Free! We provide a free courtesy product Take Back Program for the recycling of Nintendo hardware, software, accessories, rechargeable batteries, and other consumer electronics to... KA ID: 10276 Meta-Answer ID: 10275
  7. Error Message: Unable to Read the Disc / Disc Could Not Be Read

    The information in this article can help you when: The Wii console will not play game discs (disc is not recognized). The system displays either error message "Unable to read disc" or "Disc could not... Note The Wii and Wii mini consoles are compatible with games designed for the Wii console. Discs made for other gaming consoles and other media formats (DVD, Blu-ray) will not play in the Wii. The... KA ID: 4069 Meta-Answer ID: 4068
  8. Wii Remote Not Working or Syncing Correctly or Cursor Not Responding Properly

    The information in this article can help you when: The Wii Remote is not working or syncing correctly. The cursor is off center, jerky, erratic, disappears, does not respond properly, is upside down... Possible solutions Verify the Sensor Bar's connection and placement. Inspect the Sensor Bar cord and look for any physical damage (sometimes caused by pets or vacuum cleaners). If there is any... KA ID: 4733 Meta-Answer ID: 4732
  9. What SD Cards are Compatible with Wii?

    Note While it is possible to use SD standard or SDHC standard based cards, we cannot guarantee that products other than a licensed SD card will work. The Wii mini does not support the use of an SD... KA ID: 2516 Meta-Answer ID: 2515
  10. How to Connect a Wii Console to the Internet

    In this article, you'll learn how to connect the Wii console to the Internet using a wireless connection. Note: The Wii mini does not support online functionality. It cannot be connected to the Internet via a wireless connection. Complete these steps Power on your Wii console and press the A Button on... KA ID: 2679 Meta-Answer ID: 15676