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  1. Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)

     Help when you are not receiving emails from Nintendo, including: Emails to create or verify your Nintendo Account Family group invitations Parental controls or password reset Order confirmations and... What to do What type of email has not arrived? Account verification Follow the steps in the article below that describes what you need to do: Email required to create a Nintendo Account (Nintendo... KA ID: 2237 Meta-Answer ID: 2236

  2. Guide for Parents/Guardians: Getting Started with GameChat on Nintendo Switch 2

     Follow these steps to help get your child started with GameChat. Information GameChat is a Nintendo Switch 2 feature that allows users to voice chat and video chat with their friends, as well as share their screen and play games together. A Nintendo Switch... KA ID: 68418 Meta-Answer ID: 55094

  3. How to Download or Update the Nintendo Switch Parental Controls Smart Device App

     Follow these steps to download or update the Nintendo Switch Parental Controls app, or review the app's update history. Note: The Nintendo Switch Parental Controls app is compatible with smart devices which use the iOS and Android operating systems. Complete these steps Visit p.nintendo.com using your smart device... KA ID: 22385 Meta-Answer ID: 17902

  4. “Access Denied” Error When Using a Nintendo Account

     The information in this article can help you when: Access Denied error appears in the following scenarios: Trying to link a Nintendo Account to a mobile application ( Mario Kart Tour , Super Mario... Note: This message can appear if there is a mismatch between your Nintendo Account and the Nintendo Account that is already logged in to your browser. (For example, if two different Nintendo Account... KA ID: 22227 Meta-Answer ID: 17753

  5. Error Message: Linking to Nintendo Account Cancelled

     The information in this article can help you when this error message appears while: You're trying to link a Nintendo Account to a mobile application ( Mario Kart Tour , Super Mario Run , etc). The... Note: This message can appear if there is a mismatch between your Nintendo Account and the Nintendo Account that is already logged in to your browser. (For example, if two different Nintendo Account... KA ID: 47889 Meta-Answer ID: 40130

  6. Guide for Parents/Guardians: Managing your Child's GameChat Experience with Parental Controls

     Updated GameChat is a Nintendo Switch 2 feature that allows users to voice chat and video chat with their friends, as well as share their screen and play games together. A Nintendo Switch Online... KA ID: 68384 Meta-Answer ID: 55060

  7. Error Message: Could Not Display This Page as You Do Not Have Access Rights

     The information in this article can help you when the Access Rights error message appears while: You are trying to link a Nintendo Account to a mobile application ( Mario Kart Tour , Super Mario Run... Note: This message can appear if there is a mismatch between your Nintendo Account and the Nintendo Account that is already logged in to your browser. (For example, if two different Nintendo Account... KA ID: 47853 Meta-Answer ID: 40102

  8. How to Manage Approved-Friend Settings for GameChat

     Updated Follow these steps to adjust which Nintendo Switch 2 friends are approved to use GameChat together with you. Note: Both users need to approve each other to use GameChat together. If you approve a friend but they have not approved you, they will not receive your invitations, and will be unable to invite you... KA ID: 68394 Meta-Answer ID: 55070

  9. Error Code: 9006-3999

     The information in this article can help when you are unable to access an online feature or service and receive the error code 9006-3999. Note: This error code indicates an error occurred when connecting to the service, likely the result of a temporary service outage or a high volume of user access. What to do Restart the application... KA ID: 49492 Meta-Answer ID: 41440

  10. Info for Parents for Nintendo Switch 2

     Nintendo offers a wide variety of tools to help parents restrict content on Nintendo systems. Give your kids the freedom to play and explore in an environment you manage with Parental Controls. You... KA ID: 68392 Meta-Answer ID: 55068