Error Message: Could Not Detect an SD Card (Error Code: 007-2073)
Nintendo 3DS
The information in this article can help you when a message appears when accessing the Nintendo eShop stating: "Please check the SD Card. Either no SD Card is inserted or the SD Card is write-protected."
Note
- Do not remove or insert SD Cards while the system is on.
- Do not remove a miniSD or microSD card while the adapter is still in the system.
- The Nintendo eShop can still be accessed without an SD Card except for the following features:
- SpotPass Notifications
- Purchasing/Downloading Virtual Console titles
- Purchasing/Downloading Nintendo 3DS software
What to do
- Make sure the system is off, remove the SD Card, and check that the card is compatible.
- For a New Nintendo 3DS XL, you will need a size #0 cross-head (+) screwdriver to remove the battery cover. You must remove the battery cover to access the microSD card.
- Check the SD Card and ensure it is unlocked.
- MicroSD cards do not have a lock switch and cannot be locked.
- Insert the SD Card and turn the system on.
- If the error message mentions that the SD card may be full, try deleting unused content.
- If the problem is occurring with a specific downloadable game or application, use the Nintendo 3DS Download Repair Tool to check the game or application for errors and repair if necessary.
- Even if no errors are found, you can choose to run the repair tool.
- Start the game or application again to see if the problem is still happening.
Situation not resolved
- Try another SD Card or try the SD Card in another Nintendo 3DS family system.
- If another SD Card works or the SD Card does not work in another system, the SD Card should be replaced.
- If another SD Card does not work or the SD Card works in another system, or if another SD Card or system is not available to test, the system and SD Card should be sent in for service.
The following systems are available for service from Nintendo:
- New Nintendo 2DS XL - Serial numbers begin with "NW"
For your convenience, Nintendo provides a quick and easy-to-use online service request process.
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My Nintendo 3DS Family System isn't listed as available for service
Nintendo no longer services the following systems:
- Original Nintendo 3DS - Serial numbers begin with “CW” or “CB”
- Original Nintendo 3DS XL - Serial numbers begin with “SW” or “SB”
- New Nintendo 3DS - Serial numbers begin with “YW”
- New Nintendo 3DS XL - Serial numbers begin with “QW” or "QB"
- Nintendo 2DS - Serial numbers begin with "AW" or "AB"
If you want to try replacing the non-working system, see our information on Where Can I Find Refurbished, Older, & Used Nintendo Products?
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Where is the serial number on Nintendo 3DS Family Systems?
The location of the serial number will differ depending on the system:
- Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS: The serial number will be visible on a white sticker with a bar code under the battery.
- New Nintendo 3DS XL: The serial number isn't visible under the battery. The serial number is found on a white sticker with a bar code under the back cover plate.
- New Nintendo 3DS: The serial number isn't visible under the battery. The serial number is found on a white sticker with a bar code under the front cover plate.
- New Nintendo 2DS XL: The serial number is found on a white sticker with a bar code inside the game card slot.
