Error Code: 2813-2409
Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when you are unable to connect to the Nintendo eShop and you receive error code 2813-2409.
Note: This error indicates that there is likely a temporary service outage related to Nintendo eShop on Nintendo Switch.
What to do
- Visit support.nintendo.com/networkstatus and check for any posted service maintenance or outages.
- Once the Nintendo eShop maintenance or outage has ended, try to connect to the Nintendo eShop again.
Situation not resolved
If there is no maintenance or outage posted, and you have experienced this issue for an extended amount of time, please contact us for additional assistance.
