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Nintendo DSi/Nintendo DSi XL Powers Off During Play

Nintendo DSi

The information in this article can help you when the power light shuts off even when the battery shows a charge. This could be while playing a game, when browsing the menus, etc.

What to do

  1. What color is the power light when the system shuts off?

  2. If the power light is red, or flashing red, when the system turns off, then the system's battery needs to be charged. If the charge doesn't last as long as it used to, you may find our troubleshooting information helpful.

    If the power light is blue when the system turns off, then there appears to be a problem with the system. Unfortunately, your product cannot be fixed with troubleshooting, and service requests for this product are no longer offered from Nintendo. You may be able to find refurbished, older, or used Nintendo products as an alternative. To learn more about our newest products, please visit nintendo.com.

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