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Nintendo Switch 2 Dock Becomes Hot and Stops Outputting to TV or Charging

Nintendo Switch 2

Steps for when a Nintendo Switch 2 dock is being used with the console in TV Mode but gets hot and begins to overheat which stops the output to the TV and stops the USB ports from charging.

Note: If your Nintendo Switch 2 system is docked and a LAN cable for wired internet is connected, the console will still use some power, even while in sleep mode. A slightly higher temperature is within normal operating parameters.

Before you start

You will need:

  • Your Nintendo Switch 2 console
  • Your Nintendo Switch 2 dock

What to do

  1. Unplug the AC adapter from the dock. Allow the dock to cool down before plugging it back in.
  2. Ensure the dock is placed in an open, ventilated area. If it's not, move it somewhere with better air flow.
    • Do not place the console near a heat source, or in a location where heat can easily build up.
  3. Ensure that the air vent on the dock is not covered or obstructed. Diagram showing the back of the Nintendo Switch 2 dock
    • Remove any accessories, stickers, decals, etc., that may be blocking the air vents.
    • Clean off any dust or debris blocking the vents.
  4. Monitor the situation over time to see if the dock continues to overheat.
    • If the dock starts to get hot while using the console in TV mode, such as after playing for extended periods of time, check that the dock fan starts running.

Situation not resolved

If the dock continues to overheat and not output on the TV or charge using the USB ports, the dock will need to be sent in for service.

For your convenience, Nintendo provides a quick and easy-to-use online service request process.

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