Joy-Con 2 Control Sticks Are Stuck or Difficult to Move

Nintendo Switch 2

Steps for when:

The control sticks on one or both of the Joy-Con 2 controllers feel sticky, hard to press, or hard to move.
After pressing down the control stick on the Joy-Con 2, it will not return to its normal position.

Complete these steps

Power off your Nintendo Switch 2 console.
- How to power off a Nintendo Switch 2 console
  1. Press and hold the POWER Button for at least three seconds.
  2. Select Power Options.
  3. Select Power Off.
Using a clean, dry toothbrush, gently brush the area around the control stick(s).
- Use a soft, dry cloth to wipe away any dirt or debris.
Power on the system again, then calibrate the control stick(s).
- How to calibrate control sticks on Nintendo Switch 2
  Important: Please avoid calibrating unless there is a problem.
  - Select System Settings from the HOME Menu.
  - Scroll down and select Controllers & Accessories.
  - On the right, select Calibrate Control Sticks.
  - Tilt the control stick you want to calibrate.
  - Follow the on-screen instructions to test the control stick and calibrate if needed.

If the control stick(s) continue to be stuck, hard to press, or hard to move, then the affected Joy-Con 2 controller(s) will need to be serviced.

If the issue persists, please visit the Nintendo website to set up the service.