Unable to Detach the Joy-Con 2 From the Joy-Con 2 Strap
Nintendo Switch 2
Information for when the Joy-Con 2 controller cannot be detached from the Joy-Con 2 strap.
What to do
Review the steps for How to Attach/Detach and Wear the Joy-Con 2 Strap with Nintendo Switch 2 and make sure all steps are being followed to detach the straps.
Situation not resolved
If one or both of the Joy-Con 2 controllers cannot be detached from the Joy-Con 2 strap(s), the affected controllers and straps will need to be serviced.
Please contact us for support.
