Skip Navigation

microSD Express Card is Not Recognized in Nintendo Switch 2

Nintendo Switch 2

Steps to help when a microSD Express card is inserted in the Nintendo Switch 2 console but it is not detected or cannot be read.

What to do

  1. Power off the console.
  2. Remove the microSD Express card from the console.
  3. Verify that the card is compatible with the Nintendo Switch 2.
  4. Check for any dirt or debris either in the card slot or on the microSD Express card connectors.
  5. Format the microSD Express card.
    • How to format a microSD Express card
      Important
      • Once formatted, the information on the microSD Express card cannot be recovered. If screenshots or videos are stored on the microSD Express card, be sure to first back up the information on a computer.
      • If downloadable software was saved to the microSD Express card, it can be redownloaded using the same Nintendo Account it was purchased with.
      • Save data is stored on the console’s system memory, so it will not be lost in this process.
      1. From the HOME Menu, select System SettingsThe System Settings icon highlighted on the HOME Menu on Nintendo Switch 2.
      2. Scroll down the options on the left and select System.
      3. Scroll down the options on the right-hand side and select Formatting Options.
        • If prompted, enter your Parental Controls PIN.
      4. Select Format microSD Card, then Continue.
        • The following message will be displayed, “All data on the microSD card will be deleted. Data cannot be restored once it is deleted. Continue?”
      5. To continue, select Format. The console will then restart.

      For more information: How to Format a microSD and microSD Express Card on Console.

  6. Replace the microSD Express card if it still cannot be detected.

Situation not resolved

If multiple microSD Express cards cannot be read on the console, the console will need to be sent in for service. For testing purposes, be sure to include one or more of the problematic microSD Express cards that were being used.

For your convenience, Nintendo provides a quick and easy-to-use online service request process.

Additional information

For information about what type of data can be stored on a microSD Express card, check the microSD Express Card FAQ.

Was this helpful?