Blank Screen or No Image Displayed on the TV on Nintendo Switch 2

What to do

• 1. Check that the console is functioning properly in handheld mode
  1. Power off the TV.
  2. Disconnect all cables from the Nintendo Switch 2 dock.
  3. Unplug the AC adapter from both the wall and dock/console.
  4. Leave unplugged for 30 seconds.
  5. Connect the AC adapter back into the console and directly to a wall outlet.
     • Leave the Nintendo Switch 2 console undocked for now.
     • If an image is not initially displayed, press the POWER Button on the console.
  6. With the console still undocked, ensure it has the latest system update installed.
     • How to check for the latest system update
       1. Select System Settings on the HOME Menu.
       2. Scroll down to the bottom of the System Settings menu and select System.
       3. Select System Update to start the system update process.
          • The system will check to see if an update is available.

       For more information, see How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.

     • No image displayed in handheld mode

       It seems there is an issue with the console. Continue troubleshooting for power issues in handheld mode.

• 2. Check your accessories
  1. Check that you’re using the Nintendo Switch 2 AC adapter, the Nintendo Switch 2 dock, and an Ultra High Speed HDMI cable (such as the one included with Nintendo Switch 2).
     • The AC adapter, dock, and HDMI cable included with Nintendo Switch cannot be used to play Nintendo Switch 2 in TV mode.
     • Not using a Nintendo Switch 2 AC adapter

       A Nintendo Switch AC adapter (MOD. HAC-002) can be used to charge the console when directly plugged in, but cannot be used with the dock to charge the console and support TV mode. An AC adapter that supports at least 54W should be used.

       If a non-licensed AC adapter is being used, replacing it with the correct accessory may resolve the problem.

       You can purchase the Nintendo Switch 2 AC adapter or dock from Nintendo Store.

  2. Check the accessories (AC adapter, HDMI cable, dock) for damage.
     • Damage can include frayed or split cord, loose connectors or USB ports, kinks, etc.
     • An accessory is damaged

       If any damage to the AC adapter, HDMI cable, or dock is found, it will need to be replaced.

       These accessories are available for purchase at Nintendo Store.

• 3. Check your TV setup
  1. Connect the AC adapter to the dock and directly to a wall outlet. Avoid using a power strip when troubleshooting.
  2. Connect the HDMI cable to the dock and directly to an HDMI port on the TV.

     Important: If a different device is being used such as a sound bar, a home theater system, or a video adapter, remove them temporarily.

  3. Power on the TV.
  4. Place the console in the dock.
     • Make sure the console screen facing in the same direction as the front panel on the dock.
     • Remove any protective cases before docking the console.
  

  • No image displayed on TV screen

    If there is still no image on the TV screen, try the following:

    • Verify you are using the correct input on the TV.
    • Lower or adjust the TV Resolution settings on the console.
    • Try a different HDMI port on the TV.
    • Try a different Ultra High Speed HDMI cable.
    • Try a different TV.
    • Try a different dock.