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Error Message: "This Software Can't Be Played."

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Follow these steps when you try to play a game on Nintendo Switch 2, but receive the message "This Software Can't Be Played."

What to do

This error message indicates that the game you are trying to play is not compatible with Nintendo Switch 2. You can play the game on a Nintendo Switch console, instead of on a Nintendo Switch 2 console.

Additional information

In addition to games exclusive to the Nintendo Switch 2 console, Nintendo Switch 2 can also play Nintendo Switch games. However, certain Nintendo Switch games may not be supported on or fully compatible with the Nintendo Switch 2 console. For details, please visit our software compatibility page.

For specific compatibility information about games published by someone other than Nintendo, please contact the game's publisher.

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