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Error Code: 2804-2100 to 2804-2108

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model, Nintendo Switch Parental Controls

Follow these steps when you receive an error code while setting up parental controls for GameChat on Nintendo Switch 2 using the Nintendo Switch Parental Controls app.

Information

These error codes indicate that one or more Nintendo Accounts in your family group do not have the correct roles to use the app.

What to do

  1. Assign the Parent/Guardian role to the Nintendo Account you are using to sign into the Nintendo Switch Parental Controls app.
  2. Assign the Supervised role to the Nintendo Account you are trying to supervise using the app.
    • How to set a Nintendo Account as Supervised

      Note: Nintendo Accounts added for children who are subject to verifiable parental consent laws are automatically set as a supervised account. You may find our information on adding a Nintendo Account to a family group helpful.

      1. Log in to an admin or parent/guardian Nintendo Account in the family group.
      2. Select Family group.
      3. Select the Nintendo Account that you want to set as a supervised account.
      4. Select Set as supervised account, then OK. A verification email will be sent to the email address that you entered.
      5. The owner of the other Nintendo Account will need to do the following to agree:
        1. Open the email and click the verification link.
        2. Sign in to their Nintendo Account.
        3. Click Accept to set their account as Supervised.
      6. Once the Nintendo Account owner has agreed, their account will appear as Supervised in the family group.

      For more information, please read How to Assign Nintendo Account Family Group Roles.

  3. In the app, try the action that resulted in the error code again.

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