Download Does Not Progress While in Sleep Mode on Nintendo Switch 2

What to do

1. Confirm your console has the latest system update.
   • How to check for the latest system update
     1. Select System Settings on the HOME Menu.
     2. Scroll down to the bottom of the System Settings menu and select System.
     3. Select System Update to start the system update process.
        • The system will check to see if an update is available.

     For more information, see How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.

2. Restart the console.
   • How to restart a Nintendo Switch 2 console
     1. Press and hold the POWER Button for at least three seconds.
     2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
     3. Select Restart.
3. Test your console has an active Internet connection.
4. Confirm your console can connect to the internet while in sleep mode.
   • If using a wireless internet connection: keep the console in range of the router when it is placed in sleep mode with no metal or electronic equipment in between.
   • If you are connected to the Internet via a wired (LAN) connection:
     1. Select System Settings.
     2. Select Sleep Mode.
     3. Turn “Keep Wired Connection Active in Sleep Mode” On.
5. Verify the current amount of storage space on your console.
   • If you do not have enough space to complete the download, follow our options to expand the available memory or free up currently used storage space.