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No Sound From USB Speakers Connected to the Nintendo Switch 2 Dock

Nintendo Switch 2

Steps for when, while using the Nintendo Switch 2console in TV mode, there is no sound coming from a USB speaker connected to the Nintendo Switch 2 Dock.

Note
  • While we cannot ensure that all USB speakers will work on Nintendo Switch 2, in general, external speakers will be compatible if they can connect to the Nintendo Switch 2 dock via a USB cable and if they support 48 kHz.

What to do

  1. Ensure your console has the latest system update.
    • How to perform a system update on Nintendo Switch 2
      1. Select the System Settings on the HOME Menu.
        System Settings highlighted on the HOME Menu Screen
        Configuración de la consola resaltado en la pantalla del menú HOME
        Paramètres de la console en surbrillance dans le menu HOME
        Configuração do console em destaque na tela do menu HOME
      2. Scroll down through the System Settings menu and select System.
      3. Select System Update, to start the system update process.
        System Update is highlighted within the System menu in System Settings
        Actualización del sistema resaltada en la página de Consola en la Configuración de la consola en Nintendo Switch 2
        « Mise à jour de la console » en surbrillance dans la page Console des Paramètres de la console sur Nintendo Switch 2
        Atualização em destaque na opção Configuração do console no Nintendo Switch 2
        • During the process, the system will first perform a check to determine if a new system update is available.
        • If an update is available, the download process will begin automatically.
  2. Update the firmware for the dock.
  3. Ensure that the USB speakers are firmly connected directly to a USB port on the Nintendo Switch 2 dock.
    • If another device is being used with the console such as a USB hub, remove it, and connect the USB speakers directly to the dock.
  4. Ensure that the USB speakers are powered on and that the volume is turned up on the USB speakers.

Situation not resolved

If the issue persists, try the following:

  1. Plug the speakers into a different USB port on the Nintendo Switch 2 dock.
  2. Try a different USB cable with the speakers.
  3. Ensure that the USB speakers support an output sampling frequency of 48 kHz.
    • For technical specifications on the USB speakers, consult the user's manual or contact the manufacturer.
  4. Test the USB speakers using a different dock.

If the issue still persists, please contact us for further assistance.

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