Nintendo Switch 2 system or accessory troubleshooting
Important
General Troubleshooting:
In order to best assist you with your issue, we need to find out exactly what kind of problem your product is experiencing. We ask that you first complete the troubleshooting for your issue. At the end of troubleshooting you will be presented with the best service options available to you.
Help with audio or video issues, power troubleshooting, error messages and more can be found on our support site. Try finding help for your issue using the links below:
For physical and liquid damage:
If your product is physically damaged or dropped into liquid, use the appropriate link below for assistance. Please note that these issues are not covered by warranty:
Additional information
Warranty will be determined during the set up process for all consoles. Please read our updated hardware, software, and accessory warranty.
