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Error Code: 2016-0610

Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when Error code 2016-0610 is received when trying to start a game on Nintendo Switch 2 or Nintendo Switch.

Before you start

You will need:

  • Your Nintendo Switch 2 or Nintendo Switch console
  • An Internet connection

What to do

  • I use a microSD card in my system
    1. Ensure your console has the latest system update.
      • If the console is already up to date, restart it by holding down the POWER Button for three seconds, then select Power Options followed by Restart.
    2. Check for corrupt data.
      • How to check for corrupt data on Nintendo Switch 2
        1. From the HOME Menu, select System Settings.System Settings highlighted on the HOME Menu Screen
        2. Scroll down the options on the left and select Data Management.
        3. On the right-hand side select Manage Software, then select the software you would like to check.
        4. Select Scan for Corrupted Data.
      • How to check for corrupt data on Nintendo Switch
        1. From the HOME Menu, select System Settings.
          System Settings highlighted on the HOME Menu Screen
        2. Scroll down the options on the left and select Data Management.
        3. On the right-hand side select Manage Software, then select the software you would like to check.
        4. Select Check for Corrupt Data.
    3. Delete and redownload any problematic software.
      • How to delete downloadable software on Nintendo Switch 2
        1. From the HOME Menu, select System Settings.The System Settings icon highlighted on the HOME Menu on Nintendo Switch 2
        2. Scroll down the options on the left and select Data Management.
        3. On the right-hand side select Manage Software, then select the software you would like to delete.
        4. Select Delete Software. The software and icon will be deleted from the HOME Menu. It can be redownloaded using the Nintendo Account that purchased it.

        For more information, please see How to Manage or Delete Downloadable Software on Nintendo Switch 2.

      • How to delete downloadable software on Nintendo Switch
        1. From the HOME Menu, select System Settings.
          System Settings icon highlighted on the HOME Menu Screen
        2. Scroll down the options on the left and select Data Management.
        3. On the right-hand side select Manage Software, then select the software you would like to delete.
        4. Select Delete Software. The software and icon will be deleted from the HOME Menu. It can be redownloaded using the Nintendo Account that purchased it.

        For more information, see How to Manage or Delete Downloadable Software.

      • How to redownload a game or DLC

        To redownload a digital game or DLC, load the virtual game card:

        1. Select Virtual Game CardsThe Virtual Game Cards icon shown on the Nintendo Switch HOME Menu. Tarjetas de juego virtualesEl icono de tarjetas de juego virtuales se muestra en el menú HOME de Nintendo Switch. Cartes de jeu virtuellesL’icône  des Cartes de jeu virtuelles affichée sur le menu HOME de la Nintendo Switch. Cartões de jogo virtuaisO ícone dos Cartões de jogo virtuais exibido no Menu HOME do Nintendo Switch. from the HOME Menu.
        2. Select your user.
        3. If prompted, enter your user verification PIN or enter your Nintendo Account password.
        4. Select the item you want to redownload from the list of your virtual game cards.
        5. Select Load on This System Cargar en esta consola Charger sur cette console Carregar neste console .
        6. The game (and any DLC for that game you have purchased) will begin downloading. You can check the download status on the HOME Menu.

        For more details, including how to redownload games that are not virtual game cards, read How to Redownload Nintendo Switch 2 or Nintendo Switch Digital Content.

    4. Remove and reinsert the microSD card.
    5. Format the microSD card.
      • How to format a microSD Express card
        Important
        • Once formatted, the information on the microSD Express card cannot be recovered. If screenshots or videos are stored on the microSD Express card, be sure to first back up the information on a computer.
        • If downloadable software was saved to the microSD Express card, it can be redownloaded using the same Nintendo Account it was purchased with.
        • Save data is stored on the console’s system memory, so it will not be lost in this process.
        1. From the HOME Menu, select System SettingsThe System Settings icon highlighted on the HOME Menu on Nintendo Switch 2.
        2. Scroll down the options on the left and select System.
        3. Scroll down the options on the right-hand side and select Formatting Options.
          • If prompted, enter your Parental Controls PIN.
        4. Select Format microSD Card, then Continue.
          • The following message will be displayed, “All data on the microSD card will be deleted. Data cannot be restored once it is deleted. Continue?”
        5. To continue, select Format. The console will then restart.

        For more information: How to Format a microSD and microSD Express Card on Console.

      • How to format a microSD card
        Important
        • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
        • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account it was purchased with.
        • Save data is stored on the console’s system memory, so it will not be lost in this process.
        1. From the HOME Menu, select System Settings.
          System Settings highlighted on the HOME Menu Screen
        2. Scroll down the options on the left and select System.
        3. Scroll down the options on the right-hand side and select Formatting Options.
          • If prompted, enter your Parental Controls PIN.
        4. Select Format microSD Card, then Continue.
          • The following message will be displayed, “All data on the microSD card will be deleted. Data cannot be restored once it is deleted. Continue?”
        5. To continue, select Format. The console will then restart.

        For more information: How to Format a microSD Card.

      Important
      • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
      • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
    6. Use a different microSD card, if possible.
  • I do not use a microSD card in my system
    1. Ensure that your console has the latest system update.
    2. Check for corrupt data for the most recent software that was used.
      • How to check for corrupt data on Nintendo Switch 2
        1. From the HOME Menu, select System SettingsSystem Settings highlighted on the HOME Menu Screen.
        2. Scroll down the options on the left and select Data Management.
        3. On the right-hand side select Manage Software, then select the software you would like to check.
        4. Select Scan for Corrupt Data.
      • How to check for corrupt data on Nintendo Switch
        1. From the HOME Menu, select System Settings.
          System Settings highlighted on the HOME Menu Screen
        2. Scroll down the options on the left and select Data Management.
        3. On the right-hand side select Manage Software, then select the software you would like to check.
        4. Select Check for Corrupt Data.
    3. Delete the problematic software, then redownload it.
      • How to delete downloadable software on Nintendo Switch 2
        1. From the HOME Menu, select System Settings.The System Settings icon highlighted on the HOME Menu on Nintendo Switch 2
        2. Scroll down the options on the left and select Data Management.
        3. On the right-hand side select Manage Software, then select the software you would like to delete.
        4. Select Delete Software. The software and icon will be deleted from the HOME Menu. It can be redownloaded using the Nintendo Account that purchased it.

        For more information, please see How to Manage or Delete Downloadable Software on Nintendo Switch 2.

      • How to delete downloadable software on Nintendo Switch
        1. From the HOME Menu, select System Settings.
          System Settings icon highlighted on the HOME Menu Screen
        2. Scroll down the options on the left and select Data Management.
        3. On the right-hand side select Manage Software, then select the software you would like to delete.
        4. Select Delete Software. The software and icon will be deleted from the HOME Menu. It can be redownloaded using the Nintendo Account that purchased it.

        For more information, see How to Manage or Delete Downloadable Software.

      • How to redownload a game or DLC

        To redownload a digital game or DLC, load the virtual game card:

        1. Select Virtual Game CardsThe Virtual Game Cards icon shown on the Nintendo Switch HOME Menu. Tarjetas de juego virtualesEl icono de tarjetas de juego virtuales se muestra en el menú HOME de Nintendo Switch. Cartes de jeu virtuellesL’icône  des Cartes de jeu virtuelles affichée sur le menu HOME de la Nintendo Switch. Cartões de jogo virtuaisO ícone dos Cartões de jogo virtuais exibido no Menu HOME do Nintendo Switch. from the HOME Menu.
        2. Select your user.
        3. If prompted, enter your user verification PIN or enter your Nintendo Account password.
        4. Select the item you want to redownload from the list of your virtual game cards.
        5. Select Load on This System Cargar en esta consola Charger sur cette console Carregar neste console .
        6. The game (and any DLC for that game you have purchased) will begin downloading. You can check the download status on the HOME Menu.

        For more details, including how to redownload games that are not virtual game cards, read How to Redownload Nintendo Switch 2 or Nintendo Switch Digital Content.

Situation not resolved

If the error is still displayed, the console will need to be serviced.

For your convenience, Nintendo provides a quick and easy-to-use online service request process.

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