Error Code: 2016-0610
Steps for when Error code 2016-0610 is received when trying to start a game on Nintendo Switch 2 or Nintendo Switch.
Before you start
You will need:
- Your Nintendo Switch 2 or Nintendo Switch console
- An Internet connection
What to do
-
I use a microSD card in my system
- Ensure your console has the latest system update.
-
How to update to the latest system version
- Select System Settings on the HOME Menu.

- Scroll down to the bottom of the System Settings menu and select System.
- Select System Update.

- If an update is available, it will begin to download.
For more info, see either How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.
- Select System Settings on the HOME Menu.
- If the console is already up to date, restart it by holding down the POWER Button for three seconds, then select Power Options followed by Restart.
-
How to update to the latest system version
- Check for corrupt data.
-
How to check for corrupt data on Nintendo Switch 2
- From the HOME Menu, select System Settings.
- Scroll down the options on the left and select Data Management.
- On the right-hand side select Manage Software, then select the software you would like to check.
- Select Scan for Corrupted Data.
- From the HOME Menu, select System Settings.
-
How to check for corrupt data on Nintendo Switch
- From the HOME Menu, select System Settings.

- Scroll down the options on the left and select Data Management.
- On the right-hand side select Manage Software, then select the software you would like to check.
- Select Check for Corrupt Data.
- From the HOME Menu, select System Settings.
-
How to check for corrupt data on Nintendo Switch 2
- Delete and redownload any problematic software.
-
How to delete downloadable software on Nintendo Switch 2
- From the HOME Menu, select System Settings.
- Scroll down the options on the left and select Data Management.
- On the right-hand side select Manage Software, then select the software you would like to delete.
- Select Delete Software. The software and icon will be deleted from the HOME Menu. It can be redownloaded using the Nintendo Account that purchased it.
For more information, please see How to Manage or Delete Downloadable Software on Nintendo Switch 2.
- From the HOME Menu, select System Settings.
-
How to delete downloadable software on Nintendo Switch
- From the HOME Menu, select System Settings.

- Scroll down the options on the left and select Data Management.
- On the right-hand side select Manage Software, then select the software you would like to delete.
- Select Delete Software. The software and icon will be deleted from the HOME Menu. It can be redownloaded using the Nintendo Account that purchased it.
For more information, see How to Manage or Delete Downloadable Software.
- From the HOME Menu, select System Settings.
-
How to redownload a game or DLC
To redownload a digital game or DLC, load the virtual game card:
- Select
Virtual Game Cards
Tarjetas de juego virtuales
Cartes de jeu virtuelles
Cartões de jogo virtuais
from the HOME Menu.
- Select your user.
- If prompted, enter your user verification PIN or enter your Nintendo Account password.
- Select the item you want to redownload from the list of your virtual game cards.
- Select Load on This System Cargar en esta consola Charger sur cette console Carregar neste console .
- The game (and any DLC for that game you have purchased) will begin downloading. You can check the download status on the HOME Menu.
For more details, including how to redownload games that are not virtual game cards, read How to Redownload Nintendo Switch 2 or Nintendo Switch Digital Content.
- Select
Virtual Game Cards
-
How to delete downloadable software on Nintendo Switch 2
- Remove and reinsert the microSD card.
- Format the microSD card.
-
How to format a microSD Express card
Important
- Once formatted, the information on the microSD Express card cannot be recovered. If screenshots or videos are stored on the microSD Express card, be sure to first back up the information on a computer.
- If downloadable software was saved to the microSD Express card, it can be redownloaded using the same Nintendo Account it was purchased with.
- Save data is stored on the console’s system memory, so it will not be lost in this process.
- From the HOME Menu, select System Settings
.
- Scroll down the options on the left and select System.
- Scroll down the options on the right-hand side and select Formatting Options.
- If prompted, enter your Parental Controls PIN.
- Select Format microSD Card, then Continue.
- The following message will be displayed, “All data on the microSD card will be deleted. Data cannot be restored once it is deleted. Continue?”
- To continue, select Format. The console will then restart.
For more information: How to Format a microSD and microSD Express Card on Console.
-
How to format a microSD card
Important
- Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
- If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account it was purchased with.
- Save data is stored on the console’s system memory, so it will not be lost in this process.
- From the HOME Menu, select System Settings.

- Scroll down the options on the left and select System.
- Scroll down the options on the right-hand side and select Formatting Options.
- If prompted, enter your Parental Controls PIN.
- Select Format microSD Card, then Continue.
- The following message will be displayed, “All data on the microSD card will be deleted. Data cannot be restored once it is deleted. Continue?”
- To continue, select Format. The console will then restart.
For more information: How to Format a microSD Card.
Important
- Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
- If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
-
How to format a microSD Express card
- Use a different microSD card, if possible.
- Ensure your console has the latest system update.
-
I do not use a microSD card in my system
- Ensure that your console has the latest system update.
-
How to check for the latest system update
- Select System Settings on the HOME Menu.
- Scroll down to the bottom of the System Settings menu and select System.
- Select System Update to start the system update process.
- The system will check to see if an update is available.
For more information, see How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.
-
How to check for the latest system update
- Check for corrupt data for the most recent software that was used.
-
How to check for corrupt data on Nintendo Switch 2
- From the HOME Menu, select System Settings
.
- Scroll down the options on the left and select Data Management.
- On the right-hand side select Manage Software, then select the software you would like to check.
- Select Scan for Corrupt Data.
- From the HOME Menu, select System Settings
-
How to check for corrupt data on Nintendo Switch
- From the HOME Menu, select System Settings.

- Scroll down the options on the left and select Data Management.
- On the right-hand side select Manage Software, then select the software you would like to check.
- Select Check for Corrupt Data.
- From the HOME Menu, select System Settings.
-
How to check for corrupt data on Nintendo Switch 2
- Delete the problematic software, then redownload it.
-
How to delete downloadable software on Nintendo Switch 2
- From the HOME Menu, select System Settings.
- Scroll down the options on the left and select Data Management.
- On the right-hand side select Manage Software, then select the software you would like to delete.
- Select Delete Software. The software and icon will be deleted from the HOME Menu. It can be redownloaded using the Nintendo Account that purchased it.
For more information, please see How to Manage or Delete Downloadable Software on Nintendo Switch 2.
- From the HOME Menu, select System Settings.
-
How to delete downloadable software on Nintendo Switch
- From the HOME Menu, select System Settings.

- Scroll down the options on the left and select Data Management.
- On the right-hand side select Manage Software, then select the software you would like to delete.
- Select Delete Software. The software and icon will be deleted from the HOME Menu. It can be redownloaded using the Nintendo Account that purchased it.
For more information, see How to Manage or Delete Downloadable Software.
- From the HOME Menu, select System Settings.
-
How to redownload a game or DLC
To redownload a digital game or DLC, load the virtual game card:
- Select
Virtual Game Cards
Tarjetas de juego virtuales
Cartes de jeu virtuelles
Cartões de jogo virtuais
from the HOME Menu.
- Select your user.
- If prompted, enter your user verification PIN or enter your Nintendo Account password.
- Select the item you want to redownload from the list of your virtual game cards.
- Select Load on This System Cargar en esta consola Charger sur cette console Carregar neste console .
- The game (and any DLC for that game you have purchased) will begin downloading. You can check the download status on the HOME Menu.
For more details, including how to redownload games that are not virtual game cards, read How to Redownload Nintendo Switch 2 or Nintendo Switch Digital Content.
- Select
Virtual Game Cards
-
How to delete downloadable software on Nintendo Switch 2
- Ensure that your console has the latest system update.
Situation not resolved
If the error is still displayed, the console will need to be serviced.
For your convenience, Nintendo provides a quick and easy-to-use online service request process.