Error Message "This Device Is Paused"
Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Use this article when you're trying to use online features and get the error message "This Device Is Paused."
Information
This error appears when the wireless network has access controls enabled through the ISP that have limited the Nintendo Switch system’s access.
What to do
- Check the network access control settings in your ISP's app.
- Allow access or unpause the affected Nintendo Switch system.
- Attempt using the online feature again.
Situation not resolved
If you're unable to complete the steps above, please reach out to your ISP for further assistance.