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Error Code: 9001-5301

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when you are unable to make a purchase through the Nintendo Store and receive the error code 9001-5301.

Possible solutions

  • Make sure you are entering your billing information correctly, including the correct zip/postal code.
    • If a valid zip/postal code is not entered when making a purchase, this error may occur.
  • Review support.nintendo.com/networkstatus for the most up-to-date maintenance and server status information, and then try to make your purchase after the posted maintenance has ended.

Situation not resolved

If the error persists, and there is no notice of Nintendo eShop maintenance, this may indicate a temporary issue. Wait a while and try again later.

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