General Troubleshooting Issues (Minecraft)

Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps to help when you're encountering issues with Minecraft on Nintendo Switch 2 or Nintendo Switch.

Note: The information in this article applies to Minecraft, not the earlier Minecraft: Nintendo Switch Edition.

Possible solutions

Select the topic that most closely matches the issue you’re experiencing.

Issues with lagging, long load times, or crashing
- Restart the console before trying to play again.
  - How to restart a Nintendo Switch 2 console
    Press and hold the POWER Button for at least three seconds.
    
    Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
    
    Select Restart.
  - How to restart a Nintendo Switch console
    Press and hold the POWER Button for at least three seconds.
    
    Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
    
    Select Restart.
- Play the game without signing into a Microsoft account. Single-player and split-screen worlds will still be available.
- If the software closes unexpectedly or crashes, see Error Message: The Software Was Closed Because An Error Occurred.
Unable to access content purchased in Minecraft Marketplace

For information on this issue, visit the FAQ for this topic in the Minecraft Help Center.
Issues with multiplayer
- For information on this issue, visit the FAQ for this topic in the Minecraft Help Center.
- If this also occurs with other games, see our network-related troubleshooting for online play.
Issues with storage space
- For information on this issue, visit the FAQ for this topic in the Minecraft Help Center.
- You may also find our Data Management FAQ for Nintendo Switch 2 or Nintendo Switch helpful.

If this information did not resolve your issue, please visit the Minecraft Help Center for further assistance.