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Error Code: 2816-0800

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when you receive error code 2816-0800 when using the Nintendo Switch App for smart devices.

This error code indicates the Nintendo Account currently signed into the app does not have an active Nintendo Switch Online membership. Certain features of the Nintendo Switch App require a Nintendo Switch Online membership to use. Please read the Nintendo Switch App overview and FAQ for more details.

What to do

  1. Verify that your Nintendo Account currently has an active, paid Nintendo Switch Online membership.
    • If you do not have a Nintendo Switch Online membership, you will need to purchase a membership to use feature that gave you this error code.
  2. Sign out from the app, and then sign in with your Nintendo Account again through the app.

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