Error Message: "None of the users in this session are members of Nintendo Switch Online. Please enjoy Trial Mode. Your opponents will be CPU controlled." (Nintendo Switch Sports)

What to do

1. Power the console down completely.
   • Putting the console into Sleep Mode isn't sufficient - you will need to completely shut down and restart the system.
   • How to restart a Nintendo Switch 2 console
     1. Press and hold the POWER Button for at least three seconds.
     2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
     3. Select Restart.
   • How to restart a Nintendo Switch console
     1. Press and hold the POWER Button for at least three seconds.
     2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
     3. Select Restart.
2. Once the console is back on, launch Nintendo Switch Sports from the HOME Menu.
3. Select Play Globally or Play With Friends.
4. When prompted to select your user, select a Sportsmate that is tied to a Nintendo Account with an active Nintendo Switch Online membership.
   • If you're not sure if an account has an active membership, you can check the current membership status.
     • How to check Nintendo Switch Online status
       1. Select Nintendo Switch Online on the HOME Menu.
       2. Select the account you want to use.
       3. Your current membership status, along with various other information about Nintendo Switch Online, will be displayed.
   • If you have a Nintendo Switch Online family membership, be sure that all of the users have been added to the family group.
     • How to invite someone to join a Nintendo Account family group
       1. Visit the Nintendo Account website and sign in to the admin Nintendo Account for the family group, or create a new admin Nintendo Account if you don't have one.
       2. Select Family group.
       3. Select Add a member.
       4. Select Invite someone to your family group.
       5. Enter the email address that is registered to the Nintendo Account that you want to add, then select Submit. An invitation email will be sent to the email address that you entered.
       6. The owner of the Nintendo Account you invited to join will need to complete a few steps to join the family group.
          1. The invitee should open the invitation email and select the verification link.
          2. They will be prompted to sign in to their Nintendo Account.
          3. They can then select Join family group to move the Nintendo Account into your family group.
       7. Once the Nintendo Account owner has agreed, their account will appear in your family group and you can assign them a role.

       For more information, please read How to Add Members to a Nintendo Account Family Group.

5. The game should now recognize your active membership and allow you to proceed.