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Error Code: 9001-0988

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when you receive error code 9001-0988 on nintendo.com.

Note: This error indicates that there is likely a temporary service outage related to Nintendo eShop or our other online services.

What to do

  • Visit support.nintendo.com/networkstatus and check for any posted service maintenance or outages.
  • Once the maintenance or outage has ended, try accessing the service in question again.

Situation not resolved

If there is no maintenance or outage posted, and you have experienced this issue for an extended amount of time, please contact us for additional assistance.

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