Error Code: 2219-4201
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Help for when you receive the error code 2219-4201 with the message "A communication error has occurred" on your Nintendo Switch 2 or Nintendo Switch system.
Important: The information in this KA only addresses the error code 2219-4201. You can review the error code you received in your Error History.
Possible solutions
- Make sure your Nintendo Account is set to the correct country.
- Confirm your system has the latest system version.
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How to check for the latest system update
- Select System Settings on the HOME Menu.
- Scroll down to the bottom of the System Settings menu and select System.
- Select System Update to start the system update process.
- The system will check to see if an update is available.
For more information, see How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.
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How to check for the latest system update
- Restart your system and try again.
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How to restart a Nintendo Switch 2 console
- Press and hold the POWER Button
for at least three seconds.
- Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
- Select Restart.
- Press and hold the POWER Button
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How to restart a Nintendo Switch console
- Press and hold the POWER Button
for at least three seconds. - Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
- Select Restart.
- Press and hold the POWER Button
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How to restart a Nintendo Switch 2 console
- If the error occurs in Animal Crossing: New Horizons after restoring your island backup data, make sure you are using the system that you restored the data on.
- If a resident has also moved to a new island on a different system, make sure that resident's player is using the system that they moved to.
