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Error Code: 2813-9320

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when, while using PayPal to make a purchase in the Nintendo eShop you receive:

  • Error code: 2813-9320
  • Error message: "An error occurred when using PayPal. Please try again."
  • Error code: "UNPROCESSABLE_ENTITY"

Complete these steps

  1. Attempt to make the purchase again.
  2. Try using a different payment method, such as a credit card or a Nintendo eShop card.

Situation not resolved

If the error continues to occur when using PayPal, contact PayPal customer support for assistance. Provide them with the error code and inquiry number displayed with the error message.

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