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Error Code: 2813-9258

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when, while trying to redeem a Nintendo eShop card or a download code in the Nintendo eShop, error code 2813-9258 is displayed.

Note: This error indicates that there is likely a temporary service outage related to Nintendo eShop on Nintendo Switch 2 or Nintendo Switch.

What to do

  • Visit Nintendo's Network Status page and check for any posted service maintenance or outages.
  • Once the Nintendo eShop maintenance has ended, try to connect to the Nintendo eShop again.

Situation not resolved

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