Error Code: 9001-9320
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when:
- The error code 9001-9320 is displayed when attempting to make a purchase on the Nintendo website.
- You receive the error message: "An error occurred when using PayPal. Please try again."
Note: This error indicates that there may be an issue with your PayPal account.
Possible solutions
Try to unlink your PayPal account from your Nintendo Account, then relink it again.
Situation not resolved
If the error persists, contact PayPal customer support for assistance. As an alternative, you may use other payment methods, such as a credit card, or purchase directly from the Nintendo eShop on your console.
If a different error code is displayed, search for that error code within our knowledge base and follow the steps therein.
