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The Screen is Frozen or Won't Respond (Game & Watch Systems)

Game & Watch: Super Mario Bros.

Use this article when the screen on Game & Watch: Super Mario Bros. or Game & Watch: The Legend of Zelda seems frozen or does not respond.

What to do

  1. Which Game & Watch system is not responding?
    1. Press and hold the POWER Button for at least 5 seconds.
    2. After the screen turns off, press the POWER Button once to restart the system.
    3. If the screen powers on, but remains unresponsive, try resetting the system back to factory settings.
    Did this resolve the situation?
    1. Press the SELECT Button (when playing The Legend of Zelda) or the START button (when playing Zelda II: The Adventure of Link) to see if the system will respond.
    2. If it did not respond, press and hold the POWER Button for at least 5 seconds.
    3. After the screen turns off, press the POWER Button once to restart the system.
    4. If the screen powers on, but remains unresponsive, try resetting the system back to factory settings.
    Did this resolve the situation?
  2. If this information resolved your issue, then you’re all set!

    If the screen is powered on, but the system does not respond to any button input, then there is likely an issue with the system.

    Game & Watch: Super Mario Bros. and Game & Watch: The Legend of Zelda are no longer able to be sent in for service. Please see our information on Where Can I Find Refurbished, Older, & Used Nintendo Products? if you're interested in purchasing a replacement.

    If this information resolved your issue, then you’re all set!

    If the screen is powered on, but the system does not respond to any button input, then there is likely an issue with the system.

    Game & Watch: Super Mario Bros. and Game & Watch: The Legend of Zelda are no longer able to be sent in for service. Please see our information on Where Can I Find Refurbished, Older, & Used Nintendo Products? if you're interested in purchasing a replacement.

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