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Error Message: This account has been suspended due to a violation of the Nintendo Account User Agreement

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when you're unable to sign in to an online feature and receive the error message, "This account has been suspended due to a violation of the Nintendo Account User Agreement."

This message indicates there is a problem with your account. You can review the Nintendo Account User Agreement that you agreed to when creating the account.

Please have the account holder contact us for additional assistance.

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