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Error Code: 2124-7403

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Information for you when error code 2124-7403 is displayed on Nintendo Switch 2 or Nintendo Switch.

Note: This error may suggest a temporary issue with the user's network environment.

What to do

  • Power cycle your home network.
    • How to power cycle your home network
      1. Unplug the power cable from both the modem and wireless router (if separate from the modem).
      2. If the modem's lights remain on, this may indicate you have a back-up battery installed. You will need to remove this battery to power cycle the modem.
      3. After 30 seconds, plug the power cable back into your modem and wait for the lights to remain steady.
      4. Plug the power cable back into the router and wait for the router lights to remain steady.

      For more information, see How to Power Cycle a Home Network.

  • Try connecting again at a later time.

Situation not resolved

If the issue persists, try connecting to the Internet using a different network or access point.

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