Error Code: 2124-7502

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Follow these steps when you are unable to connect to an online service and you receive the error code 2124-7502.

Important: If you are receiving this error code, it likely indicates the service you are attempting to use is undergoing maintenance.

Possible solutions

Review support.nintendo.com/networkstatus for the most up-to-date maintenance and server status information, and then try again after the posted maintenance has ended.
If the maintenance has ended but the error persists, restart the console by holding down the POWER Button for three seconds, then select Power Options followed by Restart.
- If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down. Then power it on again.
Make sure your console has the latest system update, then try accessing the service again.
- How to update to the latest system version
  1. Select System Settings on the HOME Menu.
  2. Scroll down to the bottom of the System Settings menu and select System.
  3. Select System Update.
    - If an update is available, it will begin to download.
  For more info, see either How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.

If the error persists, and there is no notice of maintenance, wait a while and try again later.