Error Code: 9001-1628
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when you're unable to make purchases through Nintendo.com and you receive the error code 9001-1628.
Within Quebec, purchases through Nintendo.com and Nintendo eShop are available only to users 13 and older.
What to do
If you receive this error, it indicates you are attempting to shop through Nintendo.com from Quebec using an account created for a user 12 or younger. Purchases through Nintendo.com can only be made by users 13 and older from within Quebec.
If a game is purchased using the Nintendo Account of a user 13 and older, the game can be played by any user on the Nintendo Switch console, including those 12 or younger. This can be adjusted with parental control settings.
