Nintendo Network ID Sign-In Discontinuation to Nintendo Account
We would like to provide an update on the recent incidents of unauthorized access to some Nintendo Accounts.
While there is no evidence that Nintendo’s databases, servers, or services were breached, and we can confirm that no credit card information was compromised, we took precautionary measures to help safeguard our customers. We discontinued the ability to use a Nintendo Network ID to sign in to a Nintendo Account, and we reached out to all customers whose accounts we had reason to believe were accessed without authorization, to help them take additional steps to protect themselves.
If someone becomes aware of unauthorized activity using a Nintendo Account, we encourage them to follow the steps in the Nintendo Account recovery process.
In addition, we strongly encourage all our customers to employ strong, unique passwords and enable 2-Step Verification for their Nintendo Account.
We apologize for any inconvenience caused and will continue working to safeguard our platforms and our customers’ data.
FAQ
- What Is the Difference Between a Nintendo Account and Nintendo Network ID?
- How do I sign in to my Nintendo Account if I previously used a Nintendo Network ID?
- Can I still link my Nintendo Network ID to my Nintendo Account?
- Can my Nintendo Network ID still be used to sign in on Nintendo 3DS or Wii U systems?
- What should I do if I know or suspect that my account has been accessed by an unauthorized user?
What Is the Difference Between a Nintendo Account and Nintendo Network ID?
Nintendo Accounts and Nintendo Network IDs are used for different purposes, information is available to explain these differences.
How do I sign in to my Nintendo Account if I previously used a Nintendo Network ID?
If you are having difficulties signing in to your Nintendo Account and previously used a Nintendo Network ID, information is available on accessing your Nintendo Account.
Can I still link my Nintendo Network ID to my Nintendo Account?
Yes, you can still link/unlink a Nintendo Network ID.
Can my Nintendo Network ID still be used to sign in on Nintendo 3DS or Wii U systems?
Yes, a Nintendo Network ID can still be used to sign in to a Nintendo 3DS family system and/or a Wii U system.
What should I do if I know or suspect that my account has been accessed by an unauthorized user?
If your account has been compromised or accessed by an unauthorized user, recover your Nintendo Account.
To enhance the security of your Nintendo Account, set up 2-Step Verification.
