Error Code: 2813-0990
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Steps for when you are unable to connect to the Nintendo eShop and you receive error code 2813-0990 and the message "The connection to the server has timed out due to inactivity."
Note: This error indicates the Nintendo eShop has timed out due to inactivity, or that there is a temporary service outage related to Nintendo eShop on Nintendo Switch 2 and Nintendo Switch.
What to do
- Return to the HOME Menu, and then attempt to access the Nintendo eShop again.
- If the error code persists, visit support.nintendo.com/networkstatus and check for any posted service maintenance or outages.
- Once the Nintendo eShop maintenance has ended, try to connect to the Nintendo eShop again.
