Error Code: 2813-2400
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Steps for when you are unable to make a purchase using a credit card on the Nintendo eShop and receive the error code 2813-2400 and the message "The server is currently under maintenance, and credit cards cannot be used."
Possible solutions
- This error code most likely indicates that the Nintendo eShop service is undergoing maintenance. Review support.nintendo.com/networkstatus for the most up-to-date maintenance and server status information, and then try to make your purchase after the posted maintenance has ended.
- Ensure your system has the latest system menu version installed.
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How to check for the latest system update
- Select System Settings on the HOME Menu.
- Scroll down to the bottom of the System Settings menu and select System.
- Select System Update to start the system update process.
- The system will check to see if an update is available.
For more information, see How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.
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How to check for the latest system update
- If the purchase cannot be made on Nintendo eShop, try buying the game or content from the Nintendo Store.
Situation not resolved
If the error persists, and there is no notice of Nintendo eShop maintenance, wait a while and try again later.
